OXPIP's Terms and Conditions

Professional Training

Confidentiality Notice

Some of the content of our training is highly confidential, for which we have gained specific consent for us to share. By booking your place and agreeing to our Terms and Conditions, you have agreed to the following:

• I understand that the video material to be shown on the training may be watched and discussed for training purposes during the training only
• I undertake not to discuss any of the material in any other setting
• I agree not to record any part of the meeting by any means
• I agree to follow the guidelines outline in ‘OXPIP’s Online Training Guidelines’ 

Any break of this clause will lead to legal action.

 

Short Course Bookings

Bookings are made via our website using SheepApp. Payment is required before the training is delivered, ideally immediately via Stripe or by an invoice if requested. Please note: we are not able to invoice for payments for bookings which are received less than 10 days prior to training.  These payments will need to be made through Stripe.

 

Training Enquiries

We very much hope to be able to accommodate your request. However, due to the high level of demand for our training, we have had to take the difficult decision to allocate training places on a 'first come first served basis': i.e. to those who are able to confirm and pay for their booking. We are happy to reserve your booking for one month, but unfortunately are not able to hold/ guarantee places beyond this date.

 

Commissioned Training

It is the responsibility of the commissioner to ensure that all purchased ticket places are allocated and that trainees attend. Any tickets unallocated will not be refunded or reallocated. Bookings close 10 days before the delivery date - any changes made after this will not be accepted.

 

Cancellation Policy

Delivery of OXPIP’s Training Courses is subject to sufficient places being booked.
Full payment for a course is due at the time of booking, however if the course is cancelled by OXPIP then a full refund will be given.

If there is interest in the course for an alternative date or the initial date has to be postponed for any reason by OXPIP, we will do our best to liaise about the possibility of rescheduling the course. If you have to cancel due to unforeseen circumstances, a refund cannot be offered. We will try to reschedule where possible, but this cannot be guaranteed.

 

Fundraising 

Fundraising for OXPIP

By agreeing to raise funds for OXPIP you agree to do so in a way that is safe and is respectful of others.  

 

Events Cancellation Policy

Full payment for an event is due at the time of booking, however if the event is cancelled by OXPIP then you will be asked if you wish to turn your booking in to a donation, or be issued a full refund.

 

 

Reviewed: March 2024